FAQ

A creative village by the ocean where music, art, design, food, and wellbeing play together. Sparking good times while doing good for the planet, too.

During peak hours (from 4.30pm -7pm) there is a cover charge to enter the Beach Club of 250k IDR, fully redeemable for food and drink of your choice.

During special events, the cover charge may vary. You can check the Beach Club event schedule here.

During off-peak hours (before 4.30pm) the Beach Club is free to enter and there are plenty of seating options with no minimum spend. However, these areas can’t be booked in advance and tend to fill up quickly, so we recommend arriving early for the best chance of grabbing your spot.

To help ensure good times for all, we check every bag coming into the Desa. Our security team is there to create a safe environment and your cooperation is very much appreciated.

We prohibit the single-use plastic bottle from entering the Desa and this will be informed during the security check. The walk-in guest can exchange it with a water token.

We are located at Jl. Petitenget No.51B, Seminyak, Bali 80361 or here on Google Maps

We have a parking garage for both. Our security guards will guide you to the designated areas.

The internet is free, unlimited, and available everywhere inside Desa Potato Head.

We have ramps leading to all areas of the Desa, and lifts as well. If you need any assistance please tell our team and they will be happy to help get you where you want to go.

The Desa is dog-friendly but not at the Suites & Studios rooms and Sunset Park, and they must remain on a lead at all times. Legally recognised service animals are permitted across the Desa.

We can hang onto your belongings while you enjoy the Desa. Please tell our ambassadors when you arrive and they’ll help get it stored safely. We also have showers and locker rooms for you to freshen up before your departure.

If you’ve lost or left behind a belonging, please email us at [email protected] or call us at +62361 6207979 and we’ll do our best to recover it for you.

All major credit cards are accepted across the entire Desa.

Our ATM is located in the Beach Club, also accessible via the Escalier store.

If you’re not feeling well at any of our other venues, please let our staff know and we will assist you to our on-site infirmary.

Smoking is only allowed in the designated smoking areas.

If you have requested to be picked up through an app, due to the local community regulations you must meet your driver at the end of our driveway (on the main street, Petitenget). We can always arrange a local taxi for you; they are safe, comfortable, and ready to roll.

In any situation, please remain calm and listen to all instructions given by our team. Do not use the lifts when moving to designated assembly points. In the case of an earthquake, crouch down and protect your head.

Drones and professional cameras (those including telephoto or zoom lenses) are not permitted at the Desa, but we welcome you to snap away with less invasive cameras (smartphones, point-and-shoots, etc.).

Nothing would make us happier. Potato Head shirts can be purchased here, Circle Store, or from the Desa’s concept store, Escalier.

Typically, a standard taxi from the airport to the Desa is IDR 475.000 nett. Please contact [email protected] if you would like to book a personal driver through Potato Head.

We guarantee that the rate quoted on our own website is the best rate offered online.

Yes, you can. Please call +62361 6207979 to book.

To amend your reservation, please email [email protected] or call us at +62361 6207979.

To cancel your reservation, please email [email protected] or call us at +62361 6207979.

Staying guests can tune in at 3 pm. If we can accommodate an earlier tune-in, we will.

Tune-out is at 12 pm (noon). If we can accommodate a late tune-out, we will.

Breakfast is served from 7 am–11 am.

We partner with BioSystems to retrieve water from the ocean instead of the island’s natural reserve. Through the process of reverse osmosis, saltwater is made safe to drink and used at restaurants inside the Desa as well as at designated water-bottle refill stations. Do not drink from any tap that is not intended for consumption purposes.

An on-call doctor can come to your room at any time of day.

All Studios and Suites are non-smoking rooms, but you may smoke outside on the balcony or patio area (ashtray upon request).

We love animals as much as you do, however, they are not allowed inside the Studios except for legally recognised service dogs.

Yes, you can. Please email [email protected] for info on the best way to send your package, as not every delivery service operates in Bali.

Guests staying in Potato Head Suites can use the building’s secluded pool as well as the pools at the Beach Club. Guests of Potato Head Studios have access to the Beach Club pools.

Both! Our gym has the latest equipment and our spa offers a mix of both traditional and modern treatments.

While the unique details vary from room to room, Potato Head Suites and Studios are equipped with a zero-waste kit, refillable suncare essentials, and all-natural soap, shampoo, and conditioner.

Inspired by the aromas of Bali, the fragrance diffused in our Studios is a blend of jasmine, water lily, and cedarwood with a hint of musk, custom-created by the Japanese brand retaW. If you are allergic, please let our concierge know.

We source all of our ingredients as close to home as possible: Bali first, Indonesia second, Asia third.

Potato Head is sourcing 100% of its eggs from a cage-free supplier, Happy Eggs Indonesia. This is a continuing endeavour across our operations and we work closely with our suppliers and partners to source all of our ingredients responsibility for the sake of our planet and for the welfare of animals.

The rice we serve was grown in the Heart of Bali by farmers working with Astungkara Way, a project focused on rice paddy ecosystem restoration and regenerative farming methods.

Our team will always ask about food allergies when taking your order and our kitchen is happy to remove any item you’re not able to eat or drink.

You can make a reservation online at seminyak.potatohead.co or by calling +62361 6207979. Our restaurants are also listed on TableCheck.

For groups of 10 or more, we suggest taking our set menu. For group bookings that require exclusivity, there may be a minimum spend to secure the booking.

To cancel or change any restaurant reservations, please call +62361 6207979 or email [email protected].

You certainly can! There is a corkage fee of IDR 350k++ per bottle for regular wine and champagne bottles (IDR 700k++ for magnums per bottle). Unfortunately, no outside liquor (vodka, gin) is permitted.

We’re happy to help you celebrate, but decorations aren’t allowed.

Yes, just determine the amount and we’ll send a secure link for you to pay in advance.

Noguchi is our Executive Chef and Pamela Yung is our R&D Chef.

Design materials in the restaurant and cooking techniques in the kitchen that minimize our environmental footprint, as well as solutions for all the organic and inorganic waste we produce so none of it ends up in landfills.

No, we only accept IDR.

We do! For each restaurant within the Desa, too.

A personalised flower arrangement can be created for any occasion. Allow 24-48 hours for preparation, depending on the selection.

We’d be happy to host your special event. For weddings, corporate functions, or other large group events, please email [email protected].

We don't use traditional fireworks, but we're open to using drones or eco-friendly alternatives.

The max size of any bus entering our Desa is a 35-seater, which can drop off guests but must park at Petitenget Temple (down the street from us in Seminyak).

At the moment we don’t offer this, but watch this space!

We offer master classes in cocktail mixology, tea making or how to make jamu, Indonesia’s ancient health tonic. Please check our Headlines magazine or online for more information.

Eight rooms per night or more qualify for a special rate. Call your friends!

All you need is 25 people.

For sure! We offer a variety of workshops and are open to hearing your creative ideas. Contact [email protected] to discuss the options.

We do. Our meeting venues can hold 10 to 100 people (theater-style).

Daybeds are first come, first served and cannot be reserved for large groups. However, if you buy out the entire Desa, they’re all yours.

All outdoor events must conclude by 10 pm.

Banners and other marketing displays are fine in the private event area and the term is valid for buy-out only.

The Potato Head logo can be used in communication with your event attendees. In all other cases, Potato Head requires approval before publishing.

We require 50% of the total estimated expenses to secure your event booking.

Depending on their availability, our resident DJs are always up for soundtracking your event. Drop us an email to get a quote, including the DJ, equipment, and sound system.

Yep! The Desa has a total of 225 rooms (Potato Head Suites and Potato Head Studios combined), just let us know what you have in mind and we can work with you to reserve a block of rooms (or all of them!) for a special rate.

Standard equipment (one LCD projector and screen, whiteboard, sound system, two microphones) and free-flow coffee, tea, and snacks (during the break), free-flow filtered water and mints, plus writing pads and pencils.