Save money and book with Potato Head's lowest-price guarantee

After your booking is confirmed through our website, please let us know if you find the same room at a lower rate within 24 hours. Our lowest price guarantee means we’ll match the price you found and reward you with an extra 10% reduction on that rate. You can submit the form below or call us at +62 361 4737979

• Lowest price. You get the lowest price.
• More options. If you need any personalized arrangements or additional services, let us know.
• Direct customer service. Contact the right person to help you with your booking or needs.
• Manage your booking online. The easiest way to cancel or make changes.
• Make your booking on potatohead.co.
• If you find a better price within 24 hours of the confirmed reservation date, fill in the lowest price guarantee form.
• We will contact you within a maximum of 2 working days.
• If the type of room and inclusions are the same, you will receive an email with your new price (lower price + 10% extra discount)
• We will send an email explanation if we cannot accept your application.

The price found online must be lower than that of your booking on potatohead.co.

The offer found needs the following conditions:

• Same property, including room and bed type.
• Same tune-in and out dates.
• Same general conditions such as cancellation, payment, and taxes on the same number of guests.
• Same currency.
• It must be available online.
• Not applicable for for sign-in or close user group.
• Rates available exclusively to closed-user groups (CUG), such as loyalty programs, corporate accounts, members or travel agency partners.

The following rates will not be applicable:

• Special rates for groups, companies, employees, government, or any other personalized offer.
• Offline rates.
• Package rates.
• Discounted rates for extending a stay.
• Negotiated rates for a stay extending 30 nights.

Make sure the offer you find is not offering:

• Average daily rate.
• Price with taxes not included (indicated by ‘++’ sign after the price).

Before you submit your form:

• You have (fully) completed a direct booking.
• Your booking is through potatohead.co.
• You submit your claim within 24 hours of your booking.
• The terms and conditions are met.
• You add as many details as possible in the form.