Save money and book with Potato Head’s best price guarantee 


Make your booking experience on as quick and easy as possible with our best rate guarantee. We guarantee our website shows the best rate  available.

How does it work?

After your booking is confirmed through our website, if you find the same room  at a lower rate within 24 hours, please let us know. Our Best Rate Guarantee will ensure that same price and reward you by an extra 10% reduction on that  rate. You can submit the form below or call us at +62 361 4737979.

Why booking directly with us?

  • Best price. You get the best price
  • More options. If you need any personalised arrangement or additional services, you can just let us know
  • Direct customer service. Direct contact with the right person to help you  with your booking or needs. Contact us
  • Manage your booking online. The easiest way to cancel or make changes How to use it
  • Make your booking on
  • If you find a better price within 24 hours of the confirmed reservation  date, fill in the best price guarantee form
  • We will contact you within a maximum of 2 working days. • If the type of room and inclusions are the same, you will receive an e mail with your new price (lower price + 10% extra discount)
  • If we cannot accept your application, an e-mail will be sent to explain why

Terms and Conditions

  • The price found is lower than the price of your booking on • The offer found needs the following conditions
    • Same property including room & bed type
    • Same tune in and out dates
    • Same general conditions such as cancellation, payment and taxes o Same amount of guests
    • Same currency
    • It must be available online
  • The following rates will not be applicable:
    • Special rates for groups, companies, employees, government or  any other personalised offer
    • Offline rates
    • Package rates
    • Discounted rates for extending a stay
    • Negotiated rates for a stay extending 30 nights
  • Make sure the offer you find it is not giving:
    • Average daily rate
    • Price with taxes not included (++ sign after the price)

Before you submit your form, please make sure:

  • You have (fully) completed a direct booking
  • Your booking is through
  • You submit your claim within 24 hours after your booking • The Terms and Conditions are met
  • You add as much details as possible in the form

Best Rate Guarantee form

Please note: Before submitting your form, please check our Terms and  Conditions above.

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